Making calls over the internet has been one of the greatest advancements for small- and medium-sized businesses in several decades. And although some are calling the newest addition to this field detrimental, we think it’s an awesome addition. For
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WebRTC: internet calls without the software
March
9th,
2017
The Network Pro
VoIP,
customer service,
telecommunications,
video calling,
2017march9voip_c,
webrtc
Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts,
Read more5 ways to get a better ROI from your VoIP phones
June
17th,
2016
The Network Pro
data,
VoIP,
customer service,
crm,
smb,
product trends,
ROI,
2016june17_voip_c
If you’re making or receiving VoIP calls from clients you may be sitting on top of a trove of valuable data, and not even know it. Whether you’re still getting accustomed to your new telephony system and its features or you’ve been using it for much
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