Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the
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Can AI empower customer service agents?
May
28th,
2018
The Network Pro
Business,
Business Value,
ai,
customer service,
2018may28business_c,
business technology,
chatbot
How to build a better chatbot
August
11th,
2016
The Network Pro
Web & Cloud,
online,
a.i.,
connectivity,
deep,
tool,
relationship,
2016august11_web_c,
chatbot,
communication,
personalized
In order to gain a competitive advantage, you would need to gain clarity before everyone else does. Of course, that’s a lot easier said than done. Similarly, chatbots initially stir up excitement, but they eventually fail to deliver the
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