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The facts about unified communications

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits.

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What exactly is unified communications?

Relying solely on your phone for business communication made perfect sense decades ago. But if you carried that over today, your business would fail. This is because business communications now must include mobility, instant messages, and video

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Online video chat enhances customer service

More companies will launch online video chat as a customer service platform by 2018...and it’s about time. Businesses have never been more eager to please, thanks in part to customer service satisfaction scoring sites and apps, which is how

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Tips for a cloud-based unified communications

The number of small businesses that will move their unified communications to the cloud is predicted to increase from 10% to 48%, while medium-sized firms and large enterprises follow, albeit in smaller percentages. These numbers are not

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Calling all VoIP users: CallKit is here

Business communications have never been the same since VoIP (Voice-over-Internet Protocol) was launched in 1995. Thanks to this cutting-edge technology, businesses of all sizes are able to use IP telephony systems to significantly cut costs and

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The truth about Unified Communications

Many business owners wonder whether Unified Communications (UC) would ultimately benefit their business. If you are one of those business owners, get to know some of the facts about UC before you make your ultimate decision. Read on for

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VoIP, an adaptable technology

Voice over Internet Protocol ensures businesses benefit from cutting-edge communication systems. VoIP is easier to install, configure and to maintain, and most importantly it can easily be adapted to assimilate post-purchase features. If you’re

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BCP tactics to keep your business running

It’s a fact of life. Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some key business continuity

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