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Can the "Black Dot" bug be fixed?

Apple just uncovered a new text bug that uses the Unicode writing system to overload the memory of its text messaging app, causing it to regularly crash. While the developers are still working to fix the issue, there are things you can do to avoid

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How to configure your new Windows 10 laptop

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft's operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let's get you started.

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WordPress security updates: Yay or nay?

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do

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Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the

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Virtualization is not the same as the cloud

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn't be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to

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Business phones: How long should they last?

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to

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Leave no room for hackers to operate

For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an opportunity to profit off other people’s trust. Here are some things you can do to continue enjoying Facebook and

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Keep your laptop from overheating

Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop damage is overheating. Learn how to prevent your laptop from overheating, so you can boost its speed

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How to make social media marketing work for you

Regardless of your company's size, social media marketing is a valuable tool you can't afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social

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Best new features in the updated Gmail

Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy greater protection from spam. Here are the most notable ones.

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How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic

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Having problems making virtualization work for you?

Do you have issues with enabling virtualization on your computer? Although this technology is known to be easy to implement and is supported by most modern computers, sometimes it still malfunctions. Hopefully, these tips can fix the issues.

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Social Media and HIPAA Compliance

Before Social Media platforms like Facebook went live, HIPAA was established to protect the privacy of medical providers and their patients. And although there are no specific rules for Social Media use, every healthcare organization must implement

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What is theft of service in VoIP?

Despite often going undetected, theft of service is the most common type of fraud for phone systems that use the internet to make calls. How does it really affect an organization’s VoIP network and what are the ways that businesses can prevent or

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Is your data safe from the Facebook data breach?

Businesses have made lots of money using social media to engage with current and potential customers for years now. But after a recent breach, some users are reevaluating Facebook's reputation. Read on to know how this concerns you and if you must

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