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2008 Customer Satisfaction

We poll our customers annualy to gather our customer satisfaction results. You can view the questions that we ask to ensure we are exceeding our customers expectations in delivering the best quality IT service in Orange County.

How effective is The Network Pro in delivering quality service to your business.

Survey Results: 98.2% Satisfaction

How effective are the technical representatives in responding to customers technical issues in a timely, professional, and friendly manner.

Survey Results: 97.3% Satisfaction

How effective are The Network Pro's Account and Customer Service representatives in handling all customer phone calls and account requests in a timely, professional, and friendly manner.

Survey Results: 98.1% Satisfaction

2008 Customer Satisfaction Survey Results - Completion 1/30/2009

If your current IT provider is not meeting these expecations, Contact us now and see how our company sets the standards for IT in Orange County.


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