We are continuously developing innovative methods for improving our IT service delivery, and we are proud to announce the release of our new IT management solution, NetAmend by The Network Pro. This new solution will allow us to proactively monitor, manage, and optimize the IT resources of your business with greater efficiency and effectiveness.
NetAmend by The Network Pro - Service Overview
We have taken the experience gained in the last 6 years and developed our solution to address the following key areas:
Server and Workstation Patch Management
Microsoft releases patches to address security and usability problems with their software. Staying current with the patches from Microsoft will allow systems to run better, and be more secure from virus, spyware, and hacker threats.
NetAmend by The Network Pro will audit every workstation and server in your business once per day, and missing patches will be automatically applied each morning.
Server and Workstation Proactive Maintenance
Software and Hardware require proactive maintenance to run at their intended levels.
NetAmend by The Network Pro automatically runs our customized proactive maintenance tasks on your servers and workstations. The average workstation will run approximately 35 proactive maintenance jobs per month. The result - Greater Productivity and Less Downtime.
Automated Self Healing of Server and Workstation Failures
Software will have issues, and some mission critical applications will stop working.
NetAmend by The Network Pro automatically detects issues with the faulty application, and takes the appropriate steps to remediate the problem.
IT Asset and Inventory Reporting
Your business has many IT assets that make up the total network and IT system.
NetAmend by The Network Pro handles all of the asset inventory and reporting.
Network Monitoring
Applications and Servers will stop working at some point in time. Typically this occurs in the evenings or during the weekend when everyone is away from the office.
NetAmend by The Network Pro will detect the fault on the network, and take the appropriate self healing steps to address the issue. If the issue is not resolved by the self healing process, our network managers will be notified of the problem. We will have all of the pertinent information to begin our remediation process, without wasting valuable time troubleshooting the issue.
Application Deployment
Businesses software requirements change, and vendors release software upgrades.
NetAmend by The Network Pro allows your business to rapidly respond to these changes, and our IT managers can quickly deploy new and updated applications to your systems.
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